OpenReplay
Open-source session replay and product analytics suite that can be self-hosted or run as a managed instance.
OpenReplay is an open-source session replay and product analytics suite. OpenReplay records user sessions in web and mobile apps so teams can replay them, inspect errors and network activity, analyse funnels and journeys, and co-browse with users. OpenReplay can be self-hosted for free or run as a managed Dedicated instance.
Best for Engineering, product and support teams that need session replay and analytics while keeping user data on infrastructure they control.
- Platforms
- Web, MCP
- Pricing model
- Freemium
- Free plan
- Yes
- Free trial
- Yes
- API
- Yes
- Made by
- Asayer, Inc.
- Added
Last verified: . Information taken from openreplay.com.
What is OpenReplay?
OpenReplay is an open-source session replay and product analytics suite that teams can host on their own infrastructure. It records what users do in a web or mobile app so a session can be replayed with the surrounding technical context: errors, network activity, performance metrics and an AI-generated summary. Built-in developer tools let engineers reproduce a bug as though it had happened in their own browser. On the analytics side it offers funnels, user journeys, trends, heatmaps and web analytics to show where people convert or drop off. A co-browsing module lets support staff join a live session with remote control, annotations and video calling, without sending a meeting link. Deployment options are a free self-hosted edition, a managed Dedicated instance and a usage-based Serverless service. The company reports SOC 2 Type II compliance.
Key Features
Session Replay
Plays back user sessions showing navigation, clicks, hesitation and points of struggle.
Built-In DevTools
Shows errors, network requests and performance data alongside the replay for debugging.
Product Analytics
Measures funnels, journeys and trends to reveal which paths convert and where users leave.
Heatmaps and Web Analytics
Visualises interaction on pages and reports on site traffic.
Co-Browsing
Lets an agent view a user's live session and assist with remote control, annotations and video calls.
Self-Hosting
Runs on your own servers so session data is not handed to a third-party processor.
Screenshots
Use Cases
- Reproducing a Reported Bug
- Open the affected user's session and inspect the console and network activity.
- Finding Funnel Drop-Off
- See at which step people abandon a sign-up or checkout flow.
- Live Customer Support
- Join a struggling user's session and guide them without screenshots or tickets.
- Validating a Redesign
- Watch real interactions to check whether a new layout causes friction.
- Meeting Data Residency Rules
- Keep recordings inside your own environment or a chosen cloud region.
Things to know
- Dedicated is billed by the hour
- You pay for the hours an instance runs, and a stopped instance still incurs a small charge based on disk size.
- Plan migration not yet available
- The pricing FAQ says moving between Open-Source and Dedicated is not supported directly yet, though the team will assist.
- AI Agents listed as coming soon
- The plan comparison table marks AI Agents as coming soon, alongside an MCP server row.
- Capacity depends on usage
- How much traffic an instance handles varies with concurrency, canvas recording and native mobile capture.
FAQs
What is OpenReplay?
OpenReplay is an open-source suite for session replay, product analytics and co-browsing that can be self-hosted or run as a managed service.
What is OpenReplay used for?
OpenReplay is used to watch how people use an app, debug issues, analyse funnels and journeys, and help users live through co-browsing.
Is OpenReplay free?
Yes. The OpenReplay Open-Source edition is free, and you host it on your own infrastructure.
How much does OpenReplay cost?
OpenReplay: a free plan is available, and a free trial is offered. Paid plan rates are published on openreplay.com. Check the official pricing page for current amounts.
Does OpenReplay offer a free trial?
Yes. OpenReplay's Dedicated plan has a 7-day trial that does not require a credit card.
Where can OpenReplay Dedicated be deployed?
OpenReplay Dedicated runs on AWS, Google Cloud or Microsoft Azure across 50 regions, or in your own cloud account through Bring-Your-Own-Cloud.
Does OpenReplay work with mobile apps?
Yes. OpenReplay lists mobile among its features, and its pricing FAQ mentions capturing native mobile apps.
Who makes OpenReplay?
The OpenReplay name is a trademark registered to Asayer, Inc., the company behind the product.
Who it's for
- Engineering teams
- Product managers
- Customer support teams
- UX researchers
- Enterprises
Used in these workflows
- From app idea to the app stores: where AI tools help at each stageStage 7: Release and monitoring
- Designing an app interface with AI: research, screens, prototype, codeStage 7: Usability testing and QA
- Setting up customer support: write the answers first, then add the AIStage 7: Quality and analytics
Each guide lists the stages of one job and the tools that help at each stage. All guides
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Listed in the same categories as OpenReplay. A starting price appears only where we checked it on the maker’s pricing page; a dash means not checked or not published. All DevOps & Monitoring tools