Refund Policy

Last updated: 6 November 2026.

This policy applies to the one-time fee for an express listing of an AI tool on TrendHub. Listing a tool is also possible for free; only express listings are paid.

If we cannot list your tool

Our editors review every paid submission. If we decide not to list your tool, we refund your payment in full and tell you by email. You do not need to ask.

Refunds within 14 days

You can ask for a full refund within 14 days of your payment, for any reason. When we refund a payment, we remove the listing from the site, or from the publishing queue if it is not live yet.

How to ask for a refund

• Use the refund link in the payment confirmation email we sent you, or
• write to hello@trendhub.net or use the contact form, with the name of your tool and the email address you paid with.

We reply within 2 business days. You can also contact Paddle, our reseller, through paddle.net with the details in your receipt.

How you receive the money

Refunds go back to the payment method you used. They usually reach you within 5 to 10 business days, depending on your bank or card issuer. The amount refunded is the amount you paid, including any tax charged.

After 14 days

After 14 days we refund only if we did not deliver what we promised, for example if we cannot list your tool. You can always ask us; we look at every request.

Who processes payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle’s buyer terms also apply, and nothing in this policy limits your rights under the law where you live.