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Customer Service

16 tools · 10 with a free plan · 11 with a free trial · 10 with an API

16 tools in this category, each with a full profile: what it does, key features, screenshots, and pricing when the maker publishes it.

Pricing

LiveChat

Website live chat with an AI Agent, shared inbox and ticketing, now sold to new customers under the Text name.

DocsBot

Platform for building AI agents and chatbots trained on your documentation to answer questions and take actions.

Snoooz

AI email agent that drafts, sends, routes and follows up on messages in personal and shared inboxes.

Responso

Helpdesk for online sellers that gathers marketplace, store, email and social messages into one AI-assisted inbox.

Enterpret

Customer intelligence platform that structures feedback from support, sales and market channels for teams and AI tools.

OpenReplay

Open-source session replay and product analytics suite that can be self-hosted or run as a managed instance.

Testimonial

Platform for collecting text and video testimonials and displaying them on a website, with NPS and brand monitoring.

Crisp

Customer support platform with a shared omnichannel inbox, chat widget, knowledge base and AI agents.

tawk.to

Free live chat and customer messaging platform with a shared inbox, ticketing, knowledge base, CRM and AI answers.