Zapier
Automation platform that connects 9,000+ apps and lets teams build AI workflows, agents and chatbots without code.
Zapier is a no-code automation platform that connects more than 9,000 apps. Zapier runs automated workflows called Zaps, which start from a trigger and complete steps across apps, and it adds AI agents, chatbots, tables and forms. Through Zapier MCP, AI tools such as Claude, ChatGPT and Cursor can take actions in those apps. A free plan is available.
Best for Teams that want to automate repeat work across many business apps, and organisations that need to give AI assistants governed access to those apps.
- Platforms
- API, MCP
- Pricing model
- Freemium
- Free plan
- Yes
- API
- Yes
- Made by
- Zapier Inc.
- Added
Last verified: . Information taken from zapier.com.
What is Zapier?
Zapier is a platform for automating work between software applications, made by Zapier Inc. Its central unit is the Zap, a workflow that fires on a trigger and then performs steps in other apps without anyone prompting it. Around Zaps the platform offers Tables for storing data, Forms for collecting input, Canvas for mapping processes, Agents for building AI assistants and Chatbots for answering customer questions. Zapier MCP gives external AI tools a single connection to the app catalogue, and an SDK does the same for coding agents. Workflows can be fully rule-based, include a single AI step, embed an agent, or be agent-led. Administrators can restrict which apps and actions are allowed and review every run. Plans are Free, Professional, Team and Enterprise, with usage measured in tasks.
Key Features
Zap Workflows
Runs multi-step automations across apps whenever a chosen trigger occurs.
Zapier MCP
Lets AI assistants such as Claude, ChatGPT and Cursor read context and take actions in connected apps.
Agents
Builds AI assistants that plan and carry out tasks using approved tools.
Tables and Forms
Stores records that workflows can read and update, and captures inputs that start workflows.
Governance Controls
Sets permissions at app, action and connection level and logs each workflow run and agent action.
App Catalogue
Connects to more than 9,000 applications, including premium apps and webhooks on paid plans.
Screenshots
Use Cases
- Lead Routing
- Send new leads from a form to a CRM and notify the right salesperson.
- Support Ticket Triage
- Reply to incoming tickets automatically and assign them to an agent.
- Marketing Campaign Operations
- Sync campaign data between advertising, email and analytics tools.
- Giving AI Assistants App Access
- Let a chat assistant create tasks or update records through MCP.
- IT Administration
- Automate recurring admin jobs such as account provisioning steps.
Things to know
- Usage is counted in tasks
- Workflow steps, AI steps, code, MCP and SDK calls all draw from one shared monthly task allowance, and rates vary with the AI model tier and code runtime.
- Live chat needs a higher tier
- The pricing page says live chat support starts at the Professional plan's 2,000-task tier.
- Next Gen Zaps are in early access
- The newer workflow type with an AI manager agent is offered through an early-access programme.
- Prices vary by currency
- The pricing page offers a currency selector, so displayed amounts depend on the region.
FAQs
What is Zapier?
Zapier is an automation platform that connects thousands of apps and runs workflows, AI agents and chatbots across them without code.
What is Zapier used for?
Zapier is used to automate repeat tasks between business apps, such as lead management, ticket routing and data syncing, and to let AI tools act in those apps.
Is Zapier free?
Yes, Zapier has a Free plan that includes 100 tasks per month and two-step Zaps. Paid plans add multi-step Zaps, premium apps and team features.
How much does Zapier cost?
Zapier's paid plans are Professional, Team and Enterprise, and the price depends on the monthly task tier and the billing currency. See the official pricing page for current figures.
What is Zapier MCP?
Zapier MCP is a connection that lets AI tools such as Claude, ChatGPT and Cursor use Zapier's app integrations to read context and perform actions.
How many apps does Zapier connect?
Zapier says it connects more than 9,000 apps, with over 66,000 triggers and actions.
Is Zapier compliant with security standards?
Zapier states that it holds SOC 2 Type II and SOC 3 reports, complies with GDPR and CCPA, and offers SAML SSO and SCIM provisioning on higher plans.
Who it's for
- Operations teams
- RevOps
- Marketers
- IT administrators
- Founders
- Support teams
Used in these workflows
- AI tools for automating business workflows, from process map to monitoringStage 2: Building workflows on an automation platform
- Setting up customer support: write the answers first, then add the AIStage 6: Automations and handoffs
- AI tools for automating business workflows, from process map to monitoringStage 7: Custom integrations and APIs
- Keeping a project on track: AI tools from the first plan to the weekly status reportStage 7: Automating routine steps
- Starting a small business: which AI tools help at each step, and where they stopStage 9: Scheduling and day-to-day automation
Each guide lists the stages of one job and the tools that help at each stage. All guides
Comments
No comments yet. If you have used Zapier, tell other readers how it went.
Alternatives to Zapier
| Tool | Free plan | Starting price | API |
|---|---|---|---|
 MakeVisual automation platform for building workflows and AI agents across 3,000+ app integrations. |
Yes | — | Yes |
 n8nWorkflow automation platform for building AI agents and automations visually, with code steps and self-hosting. |
— | — | — |
 FastioProject workspaces where a team's files, members and AI agents work from one shared, searchable copy. |
No | — | Yes |
 monday.comWork management platform where teams run projects on boards and assign tasks to configurable AI agents. |
Yes | — | Yes |
 LinearIssue tracking and product planning tool where human teammates and AI agents share the same workflow. |
Yes | — | Yes |
Listed in the same categories as Zapier. A starting price appears only where we checked it on the maker’s pricing page; a dash means not checked or not published. All AI Agents & Automation tools