monday.com
Work management platform where teams run projects on boards and assign tasks to configurable AI agents.
monday.com is a work management platform where teams organise projects, processes and customer data on boards and hand routine tasks to AI agents. monday.com includes ready-made and custom agents, an assistant called Sidekick, a meeting notetaker, automations and dashboards, and it connects to external assistants such as Claude, ChatGPT, Copilot and Gemini through MCP.
Best for Teams in project delivery, operations, marketing, sales, IT and HR that want project tracking and AI agents working from the same data.
- Platforms
- Web, iOS, Android, API, MCP
- Pricing model
- Freemium
- Free plan
- Yes
- API
- Yes
- Made by
- monday.com
- Added
Last verified: . Information taken from monday.com.
What is monday.com?
monday.com is a cloud work platform built on boards, where each row is an item such as a task, a customer or a ticket. On top of that base the company sells products for work management, CRM, software development, email campaigns and service desks. Its current focus is AI: agents that research, report, triage tickets or screen applicants; Sidekick, an assistant aware of workspace context; a notetaker for meetings; AI columns that process board data; and Vibe, a builder that turns a described need into a small business app. Administrators can limit what data an agent reads or edits, review a log of agent actions, test agents in a simulation mode and track AI spend per team. An MCP connection lets outside AI tools work inside monday.com. A free tier covers up to two seats.
Key Features
AI Agents
Offers prebuilt agents for jobs like status reporting, risk flagging, duplicate detection and meeting scheduling, each acting on board data.
Agent Builder
Creates a custom agent from a plain-language description, with its own tools, knowledge sources, skills and tone.
Sidekick Assistant
Answers questions and carries out actions using the context of the boards and docs in your account.
Boards, Views and Dashboards
Tracks items in tables with timeline, Gantt, calendar and chart views, and rolls them up into reports.
Automations and Workflows
Moves work between people, agents and connected apps according to rules, within a monthly action allowance.
Agent Governance
Sets read, create and edit permissions per agent and records every agent action in a real-time activity log.
Use Cases
- Project Monitoring
- Have an agent watch a project, flag tasks close to their deadlines and notify the owners.
- Ticket Triage
- Route incoming IT or support requests and escalate critical incidents.
- Sales Pipeline Upkeep
- Let an agent send follow-ups, update deal records and clean duplicate contacts.
- Recruiting
- Screen incoming applications and schedule interviews across several calendars.
- Scheduled Reporting
- Generate recurring status summaries and executive digests from task data.
Things to know
- AI features use credits
- Each paid plan includes a monthly pool of AI credits, from 1,000 on Basic to 3,000 on Pro, and extra credits can be bought.
- Free plan is capped
- The Free plan covers at most two seats, three boards and three docs.
- Prices vary by country
- The pricing page says prices do not include tax and are set according to the billing country.
- Agents can be tested first
- A simulation mode lets you validate what an agent would do before switching it on.
FAQs
What is monday.com?
monday.com is a work management platform that combines boards for tracking work with AI agents and an assistant that can act on that work.
What is monday.com used for?
monday.com is used for project and portfolio management, operations processes, marketing campaigns, sales pipelines, IT ticketing and hiring workflows.
Is monday.com free?
monday.com has a Free plan with no time limit for up to two seats. It includes up to three boards and three docs; AI features start from the Basic plan.
How much does monday.com cost?
monday.com is priced per seat on Basic, Standard and Pro plans, with a custom Enterprise plan and a Free plan. Prices exclude tax and depend on the billing country, so see the official pricing page for current amounts.
What can monday.com AI agents do?
monday.com agents handle tasks such as market research, status reporting, deadline risk alerts, meeting scheduling, transcript summaries and data clean-up. You can also describe a workflow to create a custom agent.
Does monday.com have an API?
Yes. monday.com plans from Standard upward include a daily quota of API calls for external agents, integrations and custom apps, starting at 1,000 per day.
Does monday.com work on mobile?
Yes. monday.com lists iOS and Android apps, which are included even on the Free plan.
Is my data used to train AI models?
No. monday.com states that customer data is not used for training AI models and that customers keep ownership of the content they provide and the content AI generates.
Who it's for
- Project managers
- Operations teams
- Marketing teams
- Sales teams
- IT and support teams
- Enterprises
Used in these workflows
- AI tools for automating business workflows, from process map to monitoringStage 2: Building workflows on an automation platform
- Keeping a project on track: AI tools from the first plan to the weekly status reportStage 2: Tasks and boards
- AI tools for automating business workflows, from process map to monitoringStage 3: Adding AI agents for judgment steps
- Running better meetings: where AI tools help before, during and afterStage 5: Action items and follow-up
- Keeping a project on track: AI tools from the first plan to the weekly status reportStage 6: Status updates and reporting
Each guide lists the stages of one job and the tools that help at each stage. All guides
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