SolarWinds
IT management software covering observability, database performance, incident response and service desk, with AI features.
SolarWinds is an IT management software portfolio covering observability, database performance, incident response and IT service management. SolarWinds products monitor networks, infrastructure, applications, databases and logs in on-premises, cloud and hybrid environments, are available as SaaS or self-hosted deployments, and include AI-based anomaly detection, alert summaries and service desk automation.
Best for IT operations, network and database teams that need monitoring and service management across on-premises and cloud systems.
- Listed in
- DevOps & Monitoring
- Platforms
- Web, Windows, Linux, API
- Pricing model
- Subscription
- Free trial
- Yes
- API
- Yes
- Made by
- SolarWinds Worldwide, LLC
- Added
Last verified: . Information taken from solarwinds.com.
What is SolarWinds?
SolarWinds is a software company whose products help IT teams monitor and manage hybrid environments. The portfolio is grouped into four areas. Monitoring and observability spans networks, infrastructure, applications, digital experience, logs and security, delivered as SolarWinds Observability SaaS or a self-hosted edition, with AIOps features such as anomaly detection. Database observability includes Database Performance Analyzer and SQL Sentry for query tuning and diagnostics on engines such as SQL Server, Oracle, PostgreSQL and MySQL. Incident response, built on Squadcast, handles on-call scheduling, alert routing and event correlation. IT service management combines a service desk, asset management and a CMDB with AI-driven workflow automation. The site also lists standalone tools including Dameware, Kiwi Syslog Server and Serv-U. SolarWinds says it was founded in 1999 and serves more than 300,000 customers.
Key Features
Hybrid Observability
Unifies metrics, traces, logs and user-experience data across apps, microservices, containers and Kubernetes, in SaaS or self-hosted form.
AI Anomaly Detection
Applies AIOps to surface unusual behaviour and shorten the time needed to diagnose performance issues.
Database Performance Tools
Monitors query performance and offers tuning advice for SQL Server, Oracle, PostgreSQL, MySQL and other engines.
Incident Response
Correlates events, routes alerts to whoever is on call and produces AI-written summaries, with SLO tracking.
Service Desk and Assets
Manages tickets, a service catalogue, hardware and software assets and a CMDB in one ITSM product.
Network Management Suite
Includes dedicated products for network performance, NetFlow traffic analysis, configuration management and IP address management.
Screenshots
Use Cases
- Network Monitoring
- Watch device health and traffic across sites and get alerted to faults.
- Slow Query Investigation
- Find the statements and waits behind a database slowdown.
- On-Call Management
- Schedule rotations and escalate incidents to the right responder.
- Employee IT Support
- Run a help desk with ticketing, a knowledge base and SLA tracking.
- Cloud Migration
- Keep visibility over workloads as they move from on-premises servers to AWS or Azure.
Things to know
- SaaS and self-hosted options
- Many products can be hosted by SolarWinds in a choice of regions or installed on your own servers or cloud account.
- Free trials
- The site offers fully functional trials, listed as 30 days for most products and 14 days for some.
- Pricing basis varies by product
- Depending on the product, licenses are counted per node, per database, per technician or per user, and volume discounts are available on request.
- A portfolio, not a single tool
- SolarWinds sells many separate products, and AI capabilities are described for its observability, database, incident response and service management lines.
FAQs
What is SolarWinds?
SolarWinds is a software vendor offering products for IT observability, database performance management, incident response and IT service management.
What is SolarWinds used for?
SolarWinds is used to monitor networks, servers, applications, databases and logs, to manage incidents and on-call work, and to run an IT service desk.
Is SolarWinds cloud-based or on-premises?
Both. SolarWinds offers SaaS products that it hosts and self-hosted products that run on local servers or in AWS, Azure or GCP.
Does SolarWinds use AI?
Yes. SolarWinds describes AI-based anomaly detection in observability, AI-assisted database optimisation, AI summaries in incident response and AI-driven workflows in its service desk.
Does SolarWinds offer a free trial?
Yes. SolarWinds provides fully functional free trials, typically 30 days, and also lists a set of free tools.
How much does SolarWinds cost?
SolarWinds pricing depends on the product and is counted per node, database, technician or user, with quotes on request. See the official pricing page for current figures.
Who makes SolarWinds?
SolarWinds products are published by SolarWinds Worldwide, LLC, a company that says it has been operating since 1999.
Who it's for
- IT operations teams
- Network engineers
- Database administrators
- DevOps teams
- Service desk managers
Comments
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Listed in the same category as SolarWinds. A starting price appears only where we checked it on the maker’s pricing page; a dash means not checked or not published. All DevOps & Monitoring tools