# Upheal

> AI progress-note software for therapists that also offers an EHR with scheduling, telehealth and billing.

Upheal is clinical documentation software for mental health professionals. Upheal captures a therapy session held in person or online, or takes dictated or typed observations, and drafts a structured progress note in a chosen template for the clinician to review, edit and sign. It can also serve as a full EHR with scheduling, telehealth and billing.

**Best for:** Therapists and group practices who want session notes drafted automatically and, optionally, practice management in the same system.

- Official site: https://upheal.io
- Listed in: [Health & Wellness](https://trendhub.net/ai-tools/category/health-wellness), [Notes & Knowledge Management](https://trendhub.net/ai-tools/category/notes-knowledge)
- Last checked: 2026-10-09 (facts taken from upheal.io)
- Source page: https://trendhub.net/ai-tools/upheal-ai-therapy-notes-ehr-therapists

## Key facts

- Platforms: Web, iOS, Android, macOS, Browser extension
- Pricing model: Freemium
- Free plan: Yes
- Free trial: Yes
- Made by: Upheal

## What is Upheal?

Upheal is a documentation and practice-management platform for therapists. Its core function is drafting progress notes: a session is captured in the browser, the mobile app, a telehealth call or a third-party video platform, or the clinician dictates, types or uploads a recording afterwards, and the software returns a note in formats such as SOAP, DAP, GIRP or BIRP, plus psychiatric and custom templates. Treatment plans can be generated from past sessions, and a compliance checker reviews notes against payer criteria. An AI Assistant answers questions about cases and edits notes on request. Clinicians can keep their existing EHR and transfer notes with a browser extension, or use Upheal's own EHR, which covers scheduling, intake forms, a client portal, messaging, video calls, invoicing and insurance claims. The company lists HIPAA, PHIPA, PIPEDA and GDPR compliance and SOC 2 Type II certification.

## Key features

- **AI Progress Notes**: Drafts a structured note from a captured session, a dictated summary, typed observations or an uploaded recording.
- **Template Library and Customisation**: Offers therapeutic and psychiatric note types for individuals, couples and families, built from more than 170 preset sections with custom AI prompts.
- **Treatment Plans and Compliance Check**: Generates treatment plans that link goals across sessions and audits notes against insurer documentation criteria.
- **AI Assistant**: Responds to plain-language requests such as reformatting a note, preparing for the next client or listing unsigned notes.
- **Telehealth and Session Capture**: Provides its own video calling and records sessions held in person, on Zoom or on other calling platforms.
- **Practice Management and Billing**: Handles self-scheduling with reminders, intake forms, a client portal, invoices, superbills, card payments and insurance claims.

## How Upheal works

1. **Capture the session**: Record an in-person or virtual session, or dictate, type or upload a summary afterwards.
2. **Choose a note type**: Select a therapeutic or psychiatric progress-note template for an individual or a couple.
3. **Receive the draft**: Upheal returns the note with extra insights, and a treatment plan can be generated from earlier sessions.
4. **Review and sign**: Edit where needed and sign, or push the note into another EHR with the browser extension.

## Use cases

- **Finishing Notes After Each Session**: Receive a draft progress note shortly after a session ends and sign it once reviewed.
- **Documenting Without Recording**: Dictate or type a brief recap and have it turned into a structured note.
- **Preparing for the Next Client**: Ask the assistant for objectives and what was planned before a session starts.
- **Running a Private Practice**: Manage bookings, forms, video sessions and payments from one workspace.
- **Moving from Another EHR**: Import clients and records exported from a previous system with guided migration.

## Things to know

- **Clinician review is part of the flow**: Notes arrive as drafts that the clinician reviews, edits and signs before they are final.
- **Free plan scope**: The Free plan covers individual therapy only and does not create notes from live video or audio capture.
- **Recordings deleted by default**: Session audio is removed after the note is generated unless the user decides to save it.
- **Family therapy templates are limited**: For family sessions the site currently lists SOAP and custom templates only.

## FAQs

### What is Upheal?

Upheal is an AI-powered documentation platform for therapists that drafts progress notes from sessions and can also act as a full EHR.

### What is Upheal used for?

Upheal is used to produce therapy progress notes and treatment plans, and to run scheduling, telehealth, client messaging and billing for a mental health practice.

### Is Upheal free?

It provides basic AI notes from text, dictation and uploads for individual therapy, plus telehealth calling without AI.

### How much does Upheal cost?

Upheal: a free plan is available, and a free trial is offered. Paid plan rates are published on upheal.io. Check the official pricing page for current amounts.

### Is Upheal HIPAA compliant?

Upheal states that it is HIPAA, PHIPA, PIPEDA and GDPR compliant and SOC 2 Type II certified.

### Does Upheal work with my existing EHR?

Yes. Upheal says its notes work alongside any EHR, with a browser extension that fills notes into the other system, or it can replace the EHR entirely.

### Does Upheal have mobile apps?

Yes. Upheal offers apps for iPhone, iPad and Android devices as well as a Mac desktop app.

### What happens to session recordings in Upheal?

Upheal deletes session audio automatically once the notes are produced, unless you choose to keep it. You can also opt out of de-identified data being used for model training.

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Source: https://trendhub.net/ai-tools/upheal-ai-therapy-notes-ehr-therapists (trendhub)
