# Testimonial

> Platform for collecting text and video testimonials and displaying them on a website, with NPS and brand monitoring.

Testimonial is a platform for gathering and publishing customer feedback. Testimonial gives a business a branded page where customers leave text or video testimonials, an inbox for approving them and an embeddable Wall of Love for its website. Higher plans add NPS surveys, case study collection, brand mention monitoring and automated email requests.

**Best for:** Businesses that want to collect customer praise in one place and show it on their website without writing code.

- Official site: https://testimonial.to
- Listed in: [Customer Service](https://trendhub.net/ai-tools/category/customer-service), [Social Media](https://trendhub.net/ai-tools/category/social-media)
- Last checked: 2026-10-09 (facts taken from testimonial.to)
- Source page: https://trendhub.net/ai-tools/testimonial-collect-embed-customer-reviews

## Key facts

- Platforms: Web, API, MCP, Browser extension
- Pricing model: Freemium
- Free plan: Yes
- Free trial: Yes
- API: Yes

## What is Testimonial?

Testimonial, found at testimonial.to, is a tool for capturing social proof and putting it on display. Its original product is a no-code collection page, styled with a company's logo, colours and optionally its own domain, that customers open from a link to submit a written or recorded testimonial. Submissions arrive in an inbox where they are tagged, approved and answered, and existing praise can be imported from X, LinkedIn, Reddit, G2, Yelp, Google and other sources. Approved items appear in a Wall of Love widget added to a site with a short HTML snippet. Later additions include a brand monitor that tracks mentions and labels their sentiment, asynchronous case study interviews, a single-question NPS survey that routes promoters towards testimonials, and an email assistant that is copied on outgoing messages and follows up with a request. An MCP connection lets AI assistants query the collected data.

## Key features

- **Collection Page**: Provides a shareable, branded page where customers submit text or video testimonials without an account.
- **Inbox**: Gathers every submission in one list for reading, tagging, approving and replying.
- **Wall of Love Embed**: Displays chosen testimonials on any website or no-code builder through a pasted snippet.
- **Social and Review Import**: Pulls existing posts and reviews from social networks and review sites into the same inbox.
- **Brand Monitor**: Watches X, LinkedIn, Reddit and Hacker News for brand mentions and tags each with a sentiment.
- **NPS and Case Studies**: Runs a 0 to 10 survey with follow-up questions and collects longer customer stories through a question set.

## Use cases

- **Landing Page Social Proof**: Show a wall of customer quotes and videos beside a sign-up form.
- **Video Testimonial Collection**: Ask clients to record a short clip from a link instead of arranging a shoot.
- **Post-Purchase Requests**: Let the email assistant follow up on order confirmations with a testimonial request.
- **Customer Story Production**: Send a question set and receive answers ready to shape into a case study.
- **Tracking Public Mentions**: See what people post about the brand and add positive mentions to the wall.

## Things to know

- **Totals, not monthly quotas, on the free plan**: The free allowance of 2 video and 10 text testimonials is a total for the account.
- **Newer modules sit on higher plans**: Brand Monitor starts on Ultimate, while case studies, NPS surveys and the AI video editor are listed under Ultimate +.
- **Extra spaces cost more**: One space is included; the plan table shows a yearly charge for each additional space.

## FAQs

### What is Testimonial?

Testimonial is a platform for collecting text and video testimonials from customers and showing them on a website.

### What is Testimonial used for?

Testimonial is used to gather customer feedback, embed it as social proof, measure NPS, collect case studies and monitor brand mentions.

### Is Testimonial free?

Yes, Testimonial has a free plan that the pricing page describes as free forever. It allows 2 video and 10 text testimonials in total and includes the public page and Wall of Love widgets.

### How much does Testimonial cost?

Testimonial sells Starter, Ultimate and Ultimate + plans with monthly or yearly billing, plus custom Enterprise pricing. See the official pricing page for current prices.

### Does Testimonial have a free trial?

Yes. Testimonial states that every paid plan starts with a 7-day free trial that can be cancelled.

### Does Testimonial have an API?

Yes. Testimonial lists a REST API, an MCP server, webhooks and Zapier integration, which the pricing page places on the Ultimate plan and above.

### Do I need to code to use Testimonial?

No. Testimonial is added to a site by pasting a short HTML snippet, and the site says this works with no-code platforms such as Webflow and WordPress.

### How long can a Testimonial video be?

Testimonial's plan table gives a video limit of 2 minutes on the Free and Starter plans and 5 minutes on Ultimate and Ultimate +.

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Source: https://trendhub.net/ai-tools/testimonial-collect-embed-customer-reviews (trendhub)
