# Site24x7 > Cloud-based monitoring and observability platform for websites, servers, applications, networks and cloud services, with AIOps. Site24x7 is a SaaS monitoring platform from ManageEngine that watches websites, servers, applications, networks, logs and cloud resources from one console. Site24x7 checks availability and performance, alerts teams when something fails, and applies AI-based anomaly detection and automated remediation. A 30-day trial and a free plan for basic uptime checks are offered. **Best for:** DevOps and IT operations teams, and service providers managing client infrastructure, who want website, server, application and network monitoring in a single hosted product. - Official site: https://www.site24x7.com - Listed in: [DevOps & Monitoring](https://trendhub.net/ai-tools/category/devops-monitoring) - Last checked: 2026-10-09 (facts taken from site24x7.com) - Source page: https://trendhub.net/ai-tools/site24x7-ai-powered-it-monitoring-observability ## Key facts - Platforms: Web, API - Pricing model: Subscription - Free plan: Yes - Free trial: Yes - API: Yes - Made by: ManageEngine (Zoho Corporation) ## What is Site24x7? Site24x7 is a hosted observability service for IT environments, published by ManageEngine, a division of Zoho Corp. It brings several kinds of monitoring together. Website checks cover HTTPS endpoints, DNS, mail and FTP servers, SSL certificates and REST APIs from more than 130 locations worldwide, and synthetic tests replay multi-step user journeys in a real browser. Real user monitoring segments actual visitor experience by browser, region and provider. Server agents report on Windows, Linux, FreeBSD and Docker hosts, while application performance monitoring traces Java, .NET, PHP, Ruby and Node.js code. The platform also monitors AWS, Azure, GCP and VMware resources, network devices, Kubernetes and centralised logs. An AIOps layer uses machine learning to flag anomalies and trigger automated fixes. Additional modules handle public status pages, cloud cost tracking and a multi-tenant suite for managed service providers. ## Key features - **Website and Synthetic Monitoring**: Tests internet services and scripted browser transactions from a global set of probe locations or from inside a private network. - **Server Monitoring**: Tracks host health with root cause analysis and supports custom plugins for extra metrics. - **Application Performance Monitoring**: Pinpoints the application servers and components that are producing errors across several language runtimes. - **Cloud and Kubernetes Visibility**: Monitors workloads on public clouds, virtualisation platforms and container clusters. - **Log Management**: Collects and indexes application logs from many servers so they can be searched during troubleshooting. - **AIOps and Automation**: Detects unusual behaviour with machine learning and can launch remediation actions in response. ## Use cases - **Uptime Alerts for a Website**: Receive a notification when a public site or API stops responding. - **Checkout Flow Testing**: Replay a login or shopping-cart sequence on a schedule to catch broken steps. - **Hybrid Infrastructure Oversight**: Watch on-premises servers and cloud resources on the same dashboard. - **Customer Status Communication**: Publish a status page that reports incidents and downtime to users. - **MSP Client Monitoring**: Manage monitoring for many customer environments from a provider account. ## Things to know - **Observability product renamed**: A banner on the site states that Site24x7 Observability is now called OpManager Nexus. - **Regional data centres**: Accounts are hosted in a chosen region, with separate sites for Europe, Australia, India and China besides the main .com service. - **Plans are modular**: Pricing is organised by pack, with add-ons for extra monitors, page views, log volume and synthetic runs. - **AIOps tied to higher tier**: The pricing page says anomaly detection and event correlation are enabled in the Enterprise plan. ## FAQs ### What is Site24x7? Site24x7 is a cloud-based monitoring and observability platform covering websites, servers, applications, networks, logs and cloud services. ### What is Site24x7 used for? Site24x7 is used to track the availability and performance of IT systems, receive alerts about outages and investigate their causes. ### Is Site24x7 free? Site24x7 has a free plan that monitors the uptime of up to 50 resources with email alerts. Paid plans begin with a 30-day trial that needs no credit card. ### How much does Site24x7 cost? Site24x7 sells plans for website monitoring, infrastructure, all-in-one and MSP use, each extendable with add-ons, in several currencies. See the official pricing page for current figures. ### Does Site24x7 have an API? Yes. Site24x7 links to API documentation from its resources menu and lists REST API monitoring among its features. ### Who makes Site24x7? Site24x7 is a ManageEngine product, and ManageEngine is a division of Zoho Corp. ### Does Site24x7 use AI? Yes. Site24x7 describes AIOps features that apply machine learning to detect anomalies, correlate events and automate incident remediation. ### Which cloud providers does Site24x7 monitor? Site24x7 lists monitoring for Azure, AWS, Google Cloud and Oracle Cloud Infrastructure, along with VMware and Kubernetes. --- Source: https://trendhub.net/ai-tools/site24x7-ai-powered-it-monitoring-observability (trendhub)